Find complete warranty information directly on manufacturers' website.
Designed for Outdoors
We guarantee our products to be free of defects in material and craftsmanship. If you run into any problems with something you bought from us, we'll gladly replace it, or else send you the appropriate replacement part at no cost to you. There's no time limit on this warranty; however, it doesn't cover any damage due to normal weathering and aging. Our goal is for you to get maximum enjoyment out of your purchase, so please visit our Care and Maintenance page for tips on how to extend the life of your item. Non-defective items may be returned, but the refund applied will be less original and return shipping.
Simply send the item(s) to the address below and notify us via e-mail of the exchange/return you'd like to make; FedEx and UPS are the best way to send any package(s) of more than 1 pound. Both shipping companies will provide you with a tracking number that you can then communicate to us. Please contact us for shipments weighing more than 150 lbs.
Our return address:
Return for Invoice # (Your Order Number Here)
305 Industrial Blvd.
Greenville, NC 27834
Please call 1-800-340-7831 if you need more information.
Breezesta by Casual Living Products Unlimited, LLC.
Every Breezesta Poly Outdoor Furniture piece carries a Lifetime Warranty against cracking, splintering, chipping, peeling, rotting, and pest infestation. Non-defective items may be returned, but the refund applied will be less original and return shipping. Please call 1-800-340-7831 for more information.
Beachfront Furniture has a 15-year warranty on the color of our furniture. Any excessive fading or discoloring of the product is covered under this warranty. This does not cover any normal loss of color, chemicals or cleaning substances put on the furniture causing discoloring. The construction of the furniture has a warranty of five years for residential use and three years for commercial use. This covers any cracking, splitting, or breakdown of the material. The warranty does not cover any abuse or mistreatment of the furniture. If any alterations or changes are made to the furniture after it leaves our factory, all warranties are void. Non-defective items may NOT be returned, and all sales are final barring defective merchandise.
Berlin Gardens, LLC.
Berlin Gardens, LLC is pleased to stand behind our products with our 20-year warranty on our residential products and a five-year warranty on our commercial products. We will gladly provide you with our complete warranty upon request. Non-defective items may be returned, but the refund applied will be less original and return shipping as well as a 10% restocking fee. Please call 1-800-340-7831 for more information.
Items manufactured by Eagle One Products carry a 5 year warranty. Applicable product warranties and limitations are provided on labels or operator and parts manuals, depending on the product type. Requests for return must be made within 30 days from date of purchase. All returns are subject to a 15% restocking charge, as well as return freight. Please call Adirondack Chairs Only.com toll free for more information (1-800-340-7831).
Generation Line C.R. Plastic Products Inc.
C. R. Plastic Products Inc. warranties to the original purchaser for a period of ten (10) years of residential use and five (5) years for commercial use starting from the date of purchase. This warranty covers any defects in the manufacturing and workmanship of the furniture components. "Defects" is defined as imperfections that impair the original function of the product. This warranty does not apply to normal wear and tear effects on the furniture, which are received by regular use of the furniture. Neither does it cover damage due to unauthorized repairs or alterations, negligence, misuse or abuse, improper assembly and acts of God. This warranty does not apply to the hardware used to assemble the furniture. Non-defective items may be returned, but the refund applied will be less original and return shipping. Please call 1-800-340-7831 for more information.
Great American Woodies by Richey Industries, Inc.
This Limited Lifetime Warranty is given only to the original purchaser (the "Buyer") of this new garden furniture. Richey Industries, Inc. warrants that the Product will be free from defects in workmanship and materials under normal use and service as long as the Buyer owns the Product. WHAT IS NOT COVERED: 1. Damage caused by or resulting from shipping, product misuse, abuse, neglect, harmful chemicals, improper assembly or maintenance, or accidents. 2. Normal weathering or wear and tear (Normal weathering is defined as exposure to sunlight and extremes of weather, including atmospheric pollution and acid rain, which may cause any surface to fade or change color, warp, crack, or acquire dirt or stains. 3. Damage resulting from the modification of the Product from its original design. 4. Damage to the finish of the Product. 5. Damage resulting from the use of the Product for or in connection with a commercial purpose. (The Product is intended for personal, family or household purposes only.) YOUR RESPONSIBILITY: 1. Keep a sales receipt, cancelled check, or payment record to verify your purchase. 2. Maintain the Product in accordance with the specifications provided to you with the Product. 3. Retain a photocopy of all information provided to Richey Industries in connection with a claimed defect in the Product. Non-defective items may be returned, but the refund applied will be less original and return shipping as well as a 10% restocking fee. Items must be in their original carton. Please call 1-800-340-7831 for more information.
Jordan Manufacturing Co.
We have a 1 year manufacturer's warranty on all of our products. So if the product has issues with craftsmanship within the time period then we will send the customer a new replacement. If a product has missing parts, we will send the customer the proper missing parts. If the product is damaged we will assess whether we can send the customer a replacement part or send the customer a new item. If it is buyer remorse on the customer's part we will charge a 15% restocking fee to bring the item back to us. Please call 1-800-340-7831 for more information.
Malibu Outdoor Living
Malibu offers a 20 year limited residential warranty and a 7 year limited commercial warranty. This warranty applies to the original purchaser and starts on the date of purchase. We warranty our products to be free from manufacturing defects and structural failure. Normal wear and tear, negligence, abuse, incorrect assembly, staining, fading, chemical misuse, and acts of God are not covered. Our stainless steel fasteners are covered against structural failure but not structural failure due to rusting. Rusting is not covered in this warranty. The original purchaser is responsible for providing a proof of purchase to obtain warranty. Malibu, at it's own discretion, will replace or repair defective products. Shipping and handling is not covered by this warranty. Our products are UV protected and require very little maintenance. To clean, use soap and warm water regularly. Stains may require some additional care. A mild bleach and water solution is recommended. A soft bristle brush may be used for all cleaning. We use high quality stainless steel. Our stainless fasteners and all stainless steel when put in a salt environment will eventually show some signs of corrosion. This can be prevented by routine rinsing or washing of the fasteners. Please call 1-800-340-7831 for more information.
Merry Products, Corp.
Merry Products, Corp. products are warranted for one year, under normal use, to be free from defects in materials and workmanship. Non-defective items may not be returned, and all sales are final barring manufacturing defects.
Rustic Natural Cedar Furniture Company
Our Cedar Looks furniture line comes with a 5—year Manufacturers Limited Warranty and our other products come with a Limited One Year Warranty. If we can prove any piece of furniture is defective due to improper workmanship and/or material, we will replace that part or the whole product, at no charge. Like with most products, under certain circumstances, our warranties won't remain in effect. Our warranties do not cover defects caused by modification, alteration or repair of the product or product part by anyone other than the manufacturer. Product physical abuse or misuse, or product use or assembly in a manner contrary to the accompanying instructions also will render the warranties null and void. Non-defective items may be returned, but the refund applied will be less original and return shipping as well as a 30% restocking fee. Please call 1-800-340-7831 for more information.
Products are warranted for one year, under normal use, to be free from defects in materials and workmanship. Non-defective items may be returned, but the refund applied will be less original and return shipping as well as a 20% restocking fee. They must be unassembled and in their original packaging. Returns for non-defective merchandise are not accepted. Please call 1-800-340-7831 for more information.
Uwharrie Chair Company
The Pressure Treated Pine and Premium Uwharrie Polymer used in Uwharrie Chair products are warranted against termites and decay when used in normal environmental conditions. The Premium Uwharrie Polymer is also warranted against cracking when used in normal environmental conditions. The hardware is warranted against corrosion due to exposure to normal environmental conditions. The original consumer is entitled to receive new wood and polymer parts for damage to rot or termites. The original consumer is entitled to receive new polymer parts for cracking. The original consumer is also entitled to replacement hardware if any screws or bolts experience corrosion under normal environmental conditions.Since colors are painted on an order by order basis, returns for non-defective merchandise are not accepted. Please call 1-800-340-7831 for more information.
VIFAH warrants to you, the original purchaser, that our product and all its parts and components are free of defects in material and workmanship within one year from the date of purchase. If you find a defect in material or workmanship in any part or component, VIFAH will, at VIFAH's option, repair or replace the furniture free of charge. "Defects", as used in this warranty, are defined as imperfection in material or workmanship that will impair the use of the furniture product. Our warranty is expressly limited to the replacement of furniture parts and components. This warranty does not cover: 1) defects caused by improper assembly, 2) defects occurring after purchase due to product modification, intentional damage, accident, misuse, abuse or negligence, 3) normal wear and tear due to age, and 4) labor or assembly costs. All VIFAH warranties are limited warranties and are limited to the original purchaser with proof of purchase. In some cases, wear and tear may be depreciated for the time that the product was in use. Non-defective items may be returned, but the refund applied will be less original and return shipping as well as a 30% restocking fee. Please call 1-800-340-7831 for more information.